Rail is a technical system. People operate at the centre of it.
Right Track is rethinking how the Australian rail industry develops the human capabilities that keep operations safe — perception, attention, communication, decision-making, teamwork and leadership.
Safe rail operations also depend on how people see, think, connect and act — often in the moments that never make it into a procedure. These are the human capabilities addressed through Rail Resource Management.
Notice and understand what is happening — before it becomes a problem.
Try it · See it comingMake decisions and manage situations as they change.
Try it · Attention has limitsCommunicate, coordinate and work effectively with others.
Try it · Would you speak up?Manage workload, respond, and speak up when something isn't right.
Try it · Would you speak up?Three small experiments. Each takes seconds, but shows something about human performance that's hard to explain in words.
A supervisor is briefing the crew. Choose how she opens the conversation — and watch what the team is willing to say.
RRM+ isn't another course to complete. It's a system that supports rail organisations and professionals across the whole cycle of building human capability. Select a stage to see how.
Right Track is grounded in research, consultation and co-design — developed alongside operators, specialists and the regulator, then tested and piloted in real environments before it's built out.
Right Track only works if it's built on what the industry actually needs. There are three ways to feed in — pick whichever fits.
A short, interactive read on your current experience of RRM. Feels like part of the site — not a survey platform.
Register interest in interviews, workshops, pilots or user testing as Right Track develops.
Occasional updates as the project moves through discovery, design and build. No noise.
As research progresses, this is where what the industry tells us shows up — anonymised, in the open, and visibly shaping the work. A snapshot of early input.
"We know the theory. Applying it in a real conversation, under pressure, is the hard part."
"Handover is where things fall through the gaps. Every time."
"Most training is generic. My job isn't."
// Illustrative early data · updates as research progresses
The full configurator is coming. Instead of a long survey, you'll spend about five minutes building the RRM system you'd actually want to use — then get your own RRM+ Needs Profile. Anonymously, it helps shape the next generation of RRM.